Terms of service
These General Terms and Conditions apply to orders placed by consumers in the Weinkontor Sommer GmbH online shop.
Orders from businesses, particularly in the restaurant, hotel and retail sectors, may be subject to separate agreements and conditions.
1. Seller and scope
The seller and contracting party is:
Weinkontor Sommer GmbH
Ostring 22
76829 Landau in der Pfalz
Germany
Telephone: +49 151 26169514
Email: shop@weinkontorsommer.de
Managing Director: Timm Sommer
Commercial register: Local Court of Landau in der Pfalz, HRB 33893
For the purposes of these General Terms and Conditions, a consumer is any natural person entering into a legal transaction for purposes predominantly unrelated to their commercial or self-employed professional activity.
2. Conclusion of the contract
The presentation of our products in the online shop does not constitute a legally binding offer to enter into a purchase contract, but an invitation to place an order.
Before submitting the order, the customer is shown the essential order details again. Input errors can be corrected before completing the order using the checkout functions provided, by editing the shopping cart or by navigating back.
By clicking the final order button, the customer makes a binding offer to purchase the goods in the shopping cart.
An acknowledgement or order confirmation sent automatically immediately after receipt of the order initially serves only to document its receipt. The purchase contract is concluded when we expressly confirm the order, confirm dispatch of the goods or dispatch the goods.
If a payment method has already been charged before the order is accepted and we cannot accept the order, the corresponding amount will be refunded without delay.
3. Contract text and language
We retain the contract and order data required for processing and statutory retention purposes. After the order is completed, the order details are sent to the customer electronically and can also be viewed in their customer account, if one is used.
The applicable General Terms and Conditions can be accessed, saved and printed from our website.
The contract is concluded in the language offered during the relevant ordering process and selected by the customer.
4. Prices and payment terms
The prices displayed in the online shop or at checkout at the time of ordering apply.
For deliveries within the European Union, the displayed final prices include the applicable VAT to the extent that we are required to charge it.
For deliveries to countries outside the European Union, additional import duties, import VAT, customs or clearance fees may apply unless expressly collected at checkout. Where applicable, the recipient owes these additional charges to the competent authorities or the service provider handling the import.
Shipping costs may be charged in addition to the price of the goods. The applicable shipping costs are displayed at checkout before the order is completed.
The available payment methods are displayed to the customer at checkout. Depending on the market and order, these may include credit and debit cards, PayPal and other payment methods offered by us or our payment service providers.
When a payment service provider is used, its terms also apply. The payment method is charged in accordance with the selected payment method.
The customer may set off a counterclaim only if it is undisputed, has been finally established by a court or arises from the same contractual relationship.
The customer may exercise a right of retention only insofar as it is based on claims arising from the same contractual relationship.
5. Delivery and shipping
We deliver only to countries and regions offered as delivery destinations at checkout at the time of ordering.
Current delivery destinations, shipping costs, free-shipping thresholds and estimated delivery times are stated on our “Shipping and Payment” page and at checkout.
Shipping is generally via DHL or a comparable carrier of our choice.
Where necessary for delivery or shipment notification, the recipient's required contact details may be passed to the carrier concerned. Further information is available in our Privacy Policy.
Deliveries outside the European Union
Deliveries to countries outside the European Union, particularly Switzerland, may be subject to import VAT, customs duties and clearance fees.
These charges are included in the purchase price or shipping costs only if expressly stated at checkout. Otherwise, they must be paid by the recipient on importation.
6. Availability
Some of our wines are produced and offered only in very small quantities. Despite careful stock management, an ordered item may exceptionally no longer be available.
If ordered goods are unavailable and we therefore cannot accept or fulfil the order, we will inform the customer without delay. Payments already received for goods that cannot be supplied will be refunded without delay.
7. Retention of title
The goods supplied remain our property until the purchase price has been paid in full.
8. Statutory liability for defects
The customer's rights in the event of defects are governed by the statutory provisions.
Natural crystalline deposits, particularly tartrate crystals, may occur in wine. Such natural phenomena do not in themselves constitute a defect and generally do not impair the quality of the wine.
Older wines and rarities may show age-related differences in fill levels, corks, capsules, labels or bottles. Where specific condition details are relevant to a product, we indicate these in the product description where possible. Further information on a bottle's condition may be requested before purchase.
9. Liability
We are liable without limitation for damage caused by intent or gross negligence and for damage resulting from injury to life, body or health.
For a slightly negligent breach of a material contractual obligation, we are liable only for damage typical of the contract and foreseeable when it was concluded. Material contractual obligations are those whose fulfilment makes proper performance of the contract possible and on whose observance the customer may normally rely.
In all other cases, our liability for slight negligence is excluded.
The above limitations do not apply where we have given a guarantee, fraudulently concealed a defect or are subject to mandatory statutory liability, particularly under the German Product Liability Act.
10. Right of withdrawal
Withdrawal instructions
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you other than the carrier, take possession of the goods or, where several goods in one order are delivered separately, the last item.
To exercise your right of withdrawal, you must inform us
Weinkontor Sommer GmbH
Ostring 22
76829 Landau in der Pfalz
Germany
Telephone: +49 151 26169514
Email: shop@weinkontorsommer.de
of your decision to withdraw from this contract by an unequivocal statement, for example a letter sent by post or an email.
You may use the model withdrawal form below, but this is not mandatory.
You may also exercise your right of withdrawal online at https://account.weinkontorsommer.de using the withdrawal function provided there. If you use this online function, we will promptly send you an acknowledgement of receipt on a durable medium, such as email, including the content of your withdrawal declaration and the date and time of receipt.
To meet the withdrawal deadline, it is sufficient to send your notification that you are exercising your right of withdrawal before the withdrawal period expires.
Effects of withdrawal
If you withdraw from this contract, we must reimburse all payments we have received from you, including delivery costs, without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract.
This does not include additional costs resulting from your choice of a delivery method other than the least expensive standard delivery we offer.
We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. You will not incur any fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back or you have provided evidence of having returned them, whichever is earlier.
You must return or hand over the goods to the following address without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract:
Weinkontor Sommer GmbH
Ostring 22
76829 Landau in der Pfalz
Germany
The deadline is met if you send the goods before the fourteen-day period has expired.
We bear the cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for alcoholic beverages whose price was agreed when the contract was concluded, which cannot be delivered earlier than 30 days after conclusion of the contract, and whose current value depends on market fluctuations beyond our control.
Model withdrawal form
If you wish to withdraw from the contract, you may complete this form and return it to us. Use of this form is not mandatory.
To
Weinkontor Sommer GmbH
Ostring 22
76829 Landau in der Pfalz
Germany
Email: shop@weinkontorsommer.de
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods:
____________________________________________________________
Ordered on (*) / received on (*):
____________________________________________________________
Name of consumer(s):
____________________________________________________________
Address of consumer(s):
____________________________________________________________
Signature of consumer(s) (only for notification on paper):
____________________________________________________________
Date:
____________________________________________________________
(*) Delete as appropriate.
11. Protection of minors and age restriction
Our offering is intended exclusively for adults. Through our online shop, we sell and deliver alcoholic beverages only to persons aged 18 or over.
By placing an order, the customer confirms that they are at least 18 years old.
We reserve the right to take appropriate steps to verify adulthood and to request proof of age. Where necessary, handover of the shipment may be conditional on an age check by the carrier.
12. Applicable law
The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods.
For consumers, this choice of law applies only insofar as it does not deprive them of protection afforded by mandatory provisions of the law of the country in which they have their habitual residence.
13. Consumer dispute resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body.
14. Contact
Weinkontor Sommer GmbH
Ostring 22
76829 Landau in der Pfalz
Germany
Telephone: +49 151 26169514
Email: shop@weinkontorsommer.de
Managing Director: Timm Sommer
Commercial register: Local Court of Landau in der Pfalz, HRB 33893
Last updated: September 2026
